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Privacy Policy

Privacy Statement Tula Moon
Last updated: 01-01-2025

Tula Moon respects your privacy and ensures that your personal data is processed securely and carefully. This privacy statement explains what data we collect, why we do it and how we handle it.

 

  1. What personal data do we process?

When you use our website, webshop or services, we may process the following data:

First and last name
Address and place of residence
Email address
Phone number
Payment details
Order history
IP address and website usage (via cookies, if permission)

 

  1. What do we use your data for?

We only use your data for:

Processing and sending your order
Handling payments
Sending service messages (such as order confirmation and shipping information)
Sending newsletters or offers (only if you have signed up)
Improving our website and services
Complying with legal obligations (such as administration)

 

  1. Newsletter and marketing

You can subscribe to our newsletter. We use your email address for this, with your permission. You can unsubscribe at any time via the unsubscribe link at the bottom of the email or by emailing us directly.

 

  1. Social media and advertisements

Tula Moon is active on social media (such as Instagram, Facebook and Pinterest).

If you contact us via these channels, we will process the data that you share with us there yourself.

 

  1. Sharing data with third parties

We only share your data with third parties when this is necessary for our services:

Delivery services: PostNL, DHL or other couriers
Payment services: Mollie, iDEAL, PayPal (for the secure processing of payments)
Webshop software and hosting: [e.g. Shopify, WooCommerce, Wix]
Processor agreements have been concluded with these parties to protect your data.à‚

We never sell your data to third parties.

 

  1. International data storage

We prefer to store your data within the European Economic Area (EEA).

If our service providers use servers outside the EU (for example, at Shopify or Mailchimp), we ensure that your data is only transferred under the correct privacy safeguards, in accordance with the GDPR.

 

  1. Retention period

We do not store your data longer than necessary:

Administration (invoices, payments): 7 years (legal obligation)
Newsletter data: until you unsubscribe
Other customer data: as long as necessary for the performance of our services.

 

  1. Cookies

Our website uses:

Functional cookies: necessary for the site to work properly (e.g. remembering shopping cart).
Analytical cookies: to keep track of visitor statistics.
Marketing cookies: only with your permission, for example for social media and advertisements.
You can always delete cookies yourself or adjust your settings in your browser.

 

  1. Your rights

You have the right to:

View your personal data
Have your data corrected or deleted
Withdraw your consent
Object to the processing of your data
Submit a complaint to the Dutch Data Protection Authority
Do you want to make use of one of these rights? Send an email to info@tulamoon.com

 

  1. Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse and unauthorized access.

 

  1. Contact

Do you have any questions about this privacy statement? Please contact us:

 

Tula Moon

Van Nispenstraat 57
6561BE Groesbeek
info@tulamoon.com
ࢀª+31610933925/ ࢀª+31650903035

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